If the Lumion window is running on the monitor that's connected to the Intel HD chip, you should move the window to the monitor that's connected to the fast NVIDIA/ AMD graphics card, and quit and restart Lumion.Ģ.2: If it is a laptop PC, please make sure that it is plugged into a power socket, rather than using the battery.Ģ.3: If the problem persists, quit Lumion and follow the instructions in the sections below.

Lumion 9.5 and older: If it has got at least 2,000 PassMark points and at least 2 GB memory - and Lumion crashes or exhibits artifacts - it might be because the PC is using the slow Intel HD graphics chip in Lumion.Ģ.1: If the PC has got separate video output sockets (1 for the Intel HD chip and 1 or more for the NVIDIA/ AMD graphics card) and you connect these sockets to separate monitors, it's very important that the Lumion window is only ever placed on the monitor that is connected to the fast NVIDIA/ AMD graphics card.Lumion 10.0 and newer: If it has got at least the minimum required PassMark points and graphics card memory - and Lumion crashes or exhibits artifacts - it might be because the PC is using the slow Intel HD graphics chip in Lumion.

Make sure that you have got a compatible graphics cardġ.1: Click here to find out if your PC has got an NVIDIA or AMD graphics card.ġ.2: Click here to see how many PassMark points your graphics card has got.

Some PCs have got two graphics cards: a slow Intel HD graphics chip ('Integrated graphics') and a faster NVIDIA or AMD graphics card.ġ.

Intel graphics cards